Staff Directory

MAIN OFFICE

1 Belcan Plaza
P.O. Box 1811
Belize City, Belize C.A.
Tel: 501-223-3152/5366/5306
Customer Care Dept. Fax: 501-223-3117
Operations Dept. Fax: 501-223-3528
Email: [email protected]

Mr. Ricardo Pelayo
Position: Chief Executive Officer
Email: [email protected]

Compliance Department

Ms. Adelita Bonilla
Position: Compliance Manager
Email: [email protected]

Ms. Karen Novelo
Position: Junior Compliance Officer
Email: [email protected]

Office of Strategy Management

Mrs. Viannie Canul Montero
Position: Manager OSM
Email: [email protected]

Credit Department

Ms. Krystle Leslie
Position: Credit and Branch Manager
Email: [email protected]

Mr. Ellis Sanchez
Position: Country Credit Branch Supervisor
Email: [email protected]

Ms. Juanita Gamez
Position: Credit Administrative Officer
Email: [email protected]

Customer Care Department

Ms. Arlette Arana
Position: Customer Care Manager
Email: [email protected]

Mrs. Krystal Holder
Position: Customer Care Supervisor
Email: [email protected]

Ms. Vanessa Aldana
Position: Customer Care Officer
Email: [email protected]

Ms. Janina Cantun
Position: Customer Care Officer
Email: [email protected]

Ms. Nayomi Torres
Position: Customer Care Officer
Email: [email protected]

Operations Department

Mr. Charles Ellis
Position: Operations Manager
Email: [email protected]

Ms. Carla Linares
Position: Operations Supervisor
Email: [email protected]

Ms. Tina Balani
Position: Senior Operations Officer
Email: [email protected]

Ms. Kimberly King 
Position: Accounts Payable Officer
Email: [email protected]

Ms. Kameel Williams 
Position: Disbursing/ Reporting Officer
Email: [email protected]

Ms. Yaneidi Bonilla
Position: Operations Officer
Email: [email protected]

Ms. Marisa Reyes
Position: Operations Officer
Email: [email protected]

Marketing Department

Mrs. Marcia Rodriguez
Position: Marketing Manager
Email: [email protected]

Ms. Isis Mendoza
Position: Marketing Officer
Email: [email protected]

Ms. Xiomara Sawers
Position: Graphic Designer/ Social Media Officer
Email: [email protected]

Administration 

Mrs. Conzie Carballo Zetina
Position: Senior Human Resources Officer
Email: [email protected]

Mr. Lindbergh Martin
Position: Office Assistant
Email: [email protected]

SAN PEDRO

Sunset Manor Suites
Black Coral Street
San Pedro Town
Ambergris Caye
Belize C.A.
Tel: 501-226-3527
Fax: 501-226-4390
Email: [email protected]

Mr. Jorge Reyes
Position: Branch Supervisor
Email: [email protected]

Ms. Luz Botes
Position: Customer Care Officer
Email: [email protected]

Mr. Edilberto Sanchez
Position: Admin and Operations Officer
Email: [email protected]

 

San Ignacio

Building No. 3
Cayo Welcome Center
San Ignacio Town
Cayo District
Belize C.A.
Tel: 501-824-2634
Fax: 501-824-2635
Email: [email protected]

Ms. Amalia Quiroz
Position: Branch Supervisor
Email: [email protected]

Mrs. Ivy De La Fuente Rodriguez
Position: Customer Care Officer
Email: [email protected]

Placencia

Main Street
Placencia Village
Stann Creek District
Belize C.A.
Tel: 501-523-3511
Fax: 501-523-3263
Email: [email protected]

Mr. Roel Moguel
Position: Branch Supervisor
Email: [email protected]

Ms. Leticia Bennett
Position: Customer Care and Operations Officer
Email: [email protected]