Over the past year, Atlantic International Bank Ltd. has made many strides to improve the banking services for our customers. After overcoming some major challenges in 2015 and beginning of 2016, we began concentrating on improving and raising the bar for the international industry in Belize.
Our efforts towards achieving our vision of being “different from the ordinary” has been demonstrated by us being certified as a Great Place to Work and us being ranked #1 as the best place to work in Central America and the Caribbean. As James Sinegal, CEO of Costco, said “When employees are happy, they are your very best ambassadors”. Our efforts towards building a family oriented and happy environment for our employees have paid off and we can indeed say that we have some of the best ambassadors in our organization.
As we end the year, we note the fact that we have forged a new correspondent bank relationship to be able to give our customers options when making wire transfers. We continue working towards achieving our strategic goals and are in the process of implementing new services and incentives to our customers.
This coming year we plan on implementing new strategies that will improve our customer and credit services. We plan on providing faster loan processing time to our customers. We expect to establish our Human Resource Department and Office of Strategic Management and we look forward to improving our customer services before mid-year. We will continue to offer the highest quality service to our customers and we will continue our efforts to maintain our status as the leading international bank of Belize.
With this I would like to take the time to wish you and your family a Merry Christmas and Happy New Year. From our AIBL Family to yours may you have a prosperous 2017.